We are excited to share important news about a new product enhancement for Emdeon eCashiering and Emdeon Patient Pay Online, two solutions that are part of our comprehensive Patient Billing & Payment offering, Emdeon Patient Connect.
More capability to offer balance discounts to encourage prompt payments*
Emdeon recently launched a new feature that enables Emdeon eCashiering and Emdeon Patient Pay Online customers to offer balance discounts for patients. This provides an incentive for patients to submit payments more quickly, improving cash flow and reducing the risk of bad debt.
Impact to Emdeon eCashiering and Emdeon Patient Pay Online
Emdeon eCashiering and Emdeon Patient Pay Online will adjust/lower the patient balance if the patient meets the discount eligibility requirements at the time of payment. Providers can establish both the balance discount percentage and the variables used to determine discount eligibility. For example, a provider can offer a 2% balance discount for payments made in full within 30 days from the date of service. In this scenario, for a $100 balance, the patient would only pay $98.00 and $2.00 would be credited to their account.
Committed to continuous improvement
To learn more about this product enhancement, contact your Emdeon Account Executive or Relationship Manager or call 877.EMDEON.6 (877.363.3666).
As the healthcare industry evolves, our goal is to provide new solutions and improve existing services that help you meet and exceed your business goals. To learn more about Emdeon and how we are Simplifying the Business of Healthcare, visit us online.
Emdeon eCashiering and Emdeon Patient Pay Online customers are not required to implement balance discounts for their provider’s facility. Balance discounts/credits offered to patients are incurred by the provider. Emdeon does not reimburse providers/customers for balance discounts provided to patients.
Emdeon Patient Connect Product Enhancement
