Introducing Emdeon Voice Pay, an automated, interactive phone service that allows patients to make payments from anywhere, anytime over the phone. With this latest addition to our Patient Connect suite of services, you can accept patient payments online, by mail, at the point-of-service and now through the phone too!
Emdeon Voice Pay helps improve patient satisfaction by providing more payment flexibility. Patients can use their credit card, debit card or checking account information to make a payment. Emdeon Voice Pay enables patients to quickly make payments over the phone whether your organization’s business office is open or closed. Emdeon Voice Pay also provides a convenient payment alternative for patients without an internet connection to access online bill payment.
Emdeon Voice Pay also improves profitability by automating the payment collection process. Your organization can realize cost savings after implementation by redirecting calls normally handled by customer service to Emdeon Voice Pay. In addition, costly payment posting and billing errors associated with manually processing payments are virtually eliminated.
Emdeon Voice Pay is even more valuable when used in conjunction with Emdeon’s integrated patient billing and payment solution, Emdeon Patient Connect. The combination of Emdeon Voice Pay and Emdeon Patient Connect provides a turnkey solution for patient billing and payment, including a postable 835 (or other file format) to automate the entire patient billing and payment process.
Call 877.EMDEON.6 (877.363.3666) or visit us online to discover how Emdeon Voice Pay can help improve profitability by automating payment collection and processing.
Emdeon Voice Pay is Here
