Get the best of both worlds with Emdeon Patient Connect
The American consumer's growing trust of online bill payment and banking may mean that providers and hospitals can benefit greatly from giving their patients electronic payment options, but the importance of clear and concise paper statements cannot be underestimated. The use of multiple vendors for these needs can make the coordination of both processes a difficult task that eventually reduces the benefits that make online billing and payment valuable in the first place.
That's where Emdeon Patient Connect can help. The key to a successful plan is to utilize solutions across the entire patient billing and payment process that work together and share information to eliminate delays and encourage faster payments. Emdeon Patient Connect combines powerful online and paper billing options that work together to keep your patients informed of their responsibilities while facilitating increased self-pay collections and reduced administrative costs.
Emdeon ExpressBill Services delivers intelligent paper statements
As part of the Emdeon Patient Connect suite, Emdeon ExpressBill Services provides clear, concise patient statements that leverage your existing financial data. Emdeon ExpressBill Services encompasses the guidelines of the Healthcare Financial Management Association (HFMA) PATIENT FRIENDLY BILLING® initiative and focuses on improving the quality of patient statements. Easy-to-read bills and statements educate patients on their financial responsibilities which can result in higher payment rates and fewer customer service calls.
Emdeon ExpressBill Services’ statements and invoices are designed to cut processing costs by shortening the time it takes to get a statement from you to your customer. Emdeon provides the very best in state-of-the-art bill printing so you can bypass conventional, time consuming folding, stuffing and stamping statements. Conveniently, Emdeon allows you to transmit billing information electronically to one of our process, print and mail centers.
Emdeon Patient Pay Online delivers comprehensive electronic billing and payment
Also part of the Emdeon Patient Connect suite of services, Emdeon Patient Pay Online provides comprehensive and secure online billing and payment management. Emdeon Patient Pay Online can yield faster collection of patient-owed amounts, improved cash flow and reduced billing costs with less effort and paperwork. Patient billing will be current, accurate and accessible, 24 hours a day, 7 days a week.
With Emdeon Patient Pay Online, patients receive email updates linking them to a secure section of their provider’s existing website where they can easily view, manage and pay their accounts online. Patients gain direct access to their account information allowing them to manage account preferences, update demographic information, email customer service staff with billing inquiries and access FAQs and other helpful information. By bringing billing and payment convenience to patients online, providers can reduce support calls, increase billing data accuracy, reduce A/R days and lower collection costs.
One partnership for better patient billing and payment
Our paper and online solutions for patient billing and payment are just the beginning of how we can help you save time and money every day. With Emdeon Patient Connect you get one integrated solution that covers your entire patient billing and payment cycle. With the improved clarity and accuracy of patient communications we can offer, many providers benefit from an increase in self-pay revenue and operational efficiencies. Let us show you how efficient and effective patient billing and payment can be!
To discover more about how we’re Simplifying the Business of Healthcare, contact us today at 877.EMDEON.6 (877.363.3666) or visit us online at www.emdeon.com/pbps.
